Support & FAQ

Your question is our priority.

For help with shipping, tracking, pickup, freight or any other service-related requirement, connect with the support team. They are here to give clear guidance and help you understand the next steps for your shipment.

Have these ready

To help us assist you faster, keep these to hand when you contact support.

Have these ready

AWB or tracking number
Booking reference
Sender and receiver details
Shipment date

Common questions

Filter by topic

12 questions

Need more help?

For any query related to shipment booking, pickup, tracking, delivery, freight, billing or returns, the support team is ready to assist. Share your shipment reference and a clear description of your concern so they can give you the most relevant support.

Write: hello@dharmashreelogistics.com

Raise a pickup request Track a shipment

Your question is our priority.

Have these ready

Common questions

How do I track my shipment?

How do I raise a pickup request?

How long will delivery take?

What should I do if my shipment is delayed?

What should I do if my shipment is damaged?

How do I book a load?

Can the rate change after pickup?

What is an LR number, and when do I get one?

Can I track a consignment online?

Which cities do you deliver to?

What counts as proof of delivery?

What paperwork do I keep ready?

Need more help?